Your Signature engagement.

Celebrity Signature is provided by SVOY BROKER LLC (ОБЩЕСТВО С ОГРАНИЧЕННОЙ ОТВЕТСТВЕННОСТЬЮ "СВОЙ БРОКЕР"), Russian Federation, taxpayer identification number (INN) 6234166852, state registration number (OGRN) 1176234005133, through Celebrity Private. Our registered address is 390000, Russia, Ryazan, Voznesenskaya Street, 46, office Н8/1; the original Russian address and contact details appear below. We begin with a conversation to understand your plans and confirm whether we can help. Signature is complimentary to the buyer throughout the agreed engagement.

One Signature engagement covers one coherent acquisition objective. Several purchases within that objective remain within the same engagement. A materially different objective requires a fresh discussion and agreement on scope, without creating a client service fee. The international service focuses on selected primary and new-development residential markets. Resale and rental searches are outside its standard scope; an enquiry does not promise coverage of every market or property.

The client is the person or organisation identified in the engagement confirmation. If you act for another person or an organisation, we agree who the client is and who may give instructions or receive private information. Access to a page or a shared link does not itself establish a representative’s authority.

Your agreement consists of this identified version of the service terms and the personal engagement confirmation supplied to you. The confirmation identifies the parties, acquisition objective, relevant markets and scope, intended start and immediate next steps. Where several purchases form one objective, we also agree how completion of that objective is recognised.

Active bespoke work begins after Celebrity has accepted the request and you have expressly accepted the agreed scope and terms through the invitation or another recorded communication. No payment or deposit is required. We provide a readable record through the agreed communication channel. Sending an enquiry, opening a page or receiving an invitation alone does not establish an engagement.

Material changes to the objective or agreed work require agreement. We do not infer acceptance from silence or change an existing engagement merely by updating a website. Specific agreed arrangements clarify the work; mandatory law takes priority.

We agree the work around your acquisition objective and the stage of your search. It normally includes a structured acquisition brief, relevant market research, screening and comparison of opportunities, property and developer analysis, curated recommendations, and coordination of agreed introductions, viewings, negotiations and the acquisition process. Your Private Client Room organises the information and work shared with you.

Your advisor agrees the immediate next steps and communication rhythm with you. We use reasonable professional care, explain material limitations in available information and distinguish our own assessment from statements supplied by third parties. A shortlist is curated for the agreed brief; unsuitable options should not be added merely to reach an arbitrary number.

We do not guarantee an available property, a minimum number of suitable options, a discount, an allocation, investment performance or a completed purchase. Advising against a property can be part of fulfilling the brief. You remain free to decide whether to proceed. These limitations do not excuse a failure to perform the work we agreed.

We do not acquire or hold property on your behalf, accept developer purchase funds or sign a purchase agreement for you under these terms. Any authority to act in your name requires a separate valid arrangement.

Celebrity charges the buyer no advisory fee, brokerage commission, activation fee, subscription or cancellation fee for the agreed Signature engagement. The initial conversation, agreed research, recommendations and acquisition coordination do not become chargeable because you decline a property, pause the search or decide not to purchase. There is no automatic conversion to a paid service.

Our remuneration comes from the developer or selling side in connection with a transaction, including through an agreed broker or referral arrangement. We explain material compensation or commercial relationships relevant to a recommendation before you decide on the proposed transaction. This model does not imply independent coverage of every property or developer in a market.

A selling party’s refusal to remunerate Celebrity does not create a fee or reimbursement obligation for you. We explain any resulting limitation in our ability to participate before you rely on us for that work, and agree the next step without overriding work or responsibilities already accepted. We do not describe a limited search as whole-market coverage.

Viewings are arranged around relevant properties, confirmed availability and your agreed schedule. We ask you to review the proposed homes and prices, select the opportunities you wish to see and confirm the participants and route before a visit.

Transfers or other hospitality provided by Celebrity are available only where expressly included in the agreed viewing programme. An enquiry, invitation or general description of the service is not a booking for transport, accommodation or leisure activities. We confirm any arrangements before they are made; included Celebrity hospitality does not later become a client charge.

If a visit needs to change, please let your advisor know promptly. Repeated cancellations, missing confirmations or a change in your plans may require the programme to be paused and rescheduled together. Any independent travel or accommodation you arrange remains subject to your own agreement with the provider.

Signature has no fixed subscription period. We agree an intended start, realistic next steps and a communication rhythm around your objective. This does not promise unlimited or indefinite work regardless of whether the brief remains current.

If priorities change, necessary information is unavailable or the search becomes inactive, we discuss or notify you of a pause and explain what is needed to resume. We do not treat silence as acceptance of a new objective or a fee. When you are ready to continue, we reconfirm the scope, current opportunities and our capacity to assist.

For a developer purchase, the acquisition engagement normally reaches completion once the sale and purchase agreement has been signed and the first required payment under that agreement has been made, subject to any remaining work expressly agreed. A reservation or booking payment alone is not that completion point. For several purchases within one objective, the completion point is agreed in your confirmation; the first purchase does not silently end remaining agreed work.

Construction completion and handover are separate milestones. Any later reporting, handover coordination or wider practical support is discussed and agreed separately according to the circumstances and our capacity. Celebrity does not charge a client service fee for support it agrees to provide, but independent specialists and transaction costs remain separate. Continued support is not an indefinite obligation to provide every service mentioned on a website.

When work ends or is paused, we explain its status and any agreed outstanding matters. Ending the acquisition work does not automatically remove access to contractual records or affect responsibility for services already provided.

You may pause or end the engagement without choosing a property and without paying Celebrity a cancellation fee or reimbursing its advisory work. Contact your Celebrity Private advisor, email info@celebritydeluxe.com, or reach the Celebrity team by telephone or WhatsApp on +7 495 846-80-01. Please identify the engagement and explain that you wish to stop. A written message is helpful, but we do not require an original paper form or an exclusive notice channel where the law permits another method.

We stop new work and explain the status of any outstanding steps or third-party arrangements. Your decision not to buy is respected. Ending Signature does not itself cancel a reservation, purchase agreement or independent specialist appointment you have separately entered into; any resulting obligations are governed by that arrangement and applicable law.

If Celebrity cannot continue, we explain the reason, current position and practical next steps and comply with any applicable obligations concerning notice, records, transition or remedies. Complimentary service does not remove our responsibility for the work we agreed or rights that cannot lawfully be excluded.

Please tell us what has fallen short and the outcome you would like. Contact your Celebrity Private advisor, email info@celebritydeluxe.com, or reach the Celebrity team by telephone or WhatsApp on +7 495 846-80-01. The Director of Celebrity Private can review your concern personally. This is not a required escalation ladder and does not delay any legal remedy.

We consider concerns about the agreed work with care and discuss an appropriate response. Your rights under applicable law, including any right to correction, termination, compensation or another remedy, remain unaffected. A client does not need to buy a property to raise a quality concern, and declining a property does not itself establish deficient advice.

We do not use the absence of a buyer fee to impose a zero liability limit, waive responsibility for our own failure to use the required care or exclude mandatory rights.

The property price, reservation or purchase deposits, taxes, registration charges, financing costs and fees of independent specialists are separate from Celebrity’s complimentary service. Where an additional third-party service would involve a cost to you, its provider, scope and cost must be explained and agreed before you authorise it. A third-party cost is not an undisclosed Celebrity advisory or administration charge.

Legal, tax, immigration, engineering, survey and other regulated professional advice must come from appropriately qualified specialists. Introductions and coordination do not mean Celebrity performs those services or guarantees their outcome. Where a local partner leads a search or transaction, we explain that role, its applicable terms and any charges before you decide whether to proceed; a partner’s paid service is not presented as an included complimentary Signature service.

A reservation, booking form or purchase agreement is a separate arrangement with the identified counterparty. Signature does not itself reserve a property or commit you or a seller to a purchase. A developer’s obligations and payment schedule are governed by that separate agreement; we remain responsible for our own agreed advisory work.

Please keep the brief and material circumstances reasonably current, tell your advisor when priorities change and provide feedback on proposals. Tell us about relevant projects you have already discussed directly or through another advisor so that we can avoid duplicate approaches and clarify our role.

An initial enquiry or conversation does not require a passport as a test of buying intent. Where identification is genuinely required for a particular viewing, booking, transaction or legal obligation, your advisor explains the purpose and appropriate channel. We ask only for proportionate information and do not request payment-card security data or unnecessary sensitive documents.

Property information and third-party statements can change. Our role is to exercise reasonable care in the agreed work and identify material questions, including matters requiring independent confirmation. It remains your decision whether to purchase and on what terms. An external delay or technical interruption does not automatically excuse our own obligations or remove your rights.

Your invitation, access links and private materials are intended for you and the people you authorise. Please keep access within that circle and tell us promptly if it may have been compromised. Tell your advisor who may receive information or give instructions; sharing a link alone does not establish a representative’s authority.

We treat your non-public brief, correspondence and private acquisition information confidentially and limit disclosure to what is relevant to the engagement, your instructions, necessary service providers or a legal obligation. Confidential property material may also be subject to restrictions imposed by its source. Our Privacy Notice explains personal-data processing; these service terms do not replace any separate consent required for a particular purpose.

You may retain materials supplied for your acquisition and share them with authorised family members and professional advisors for that purpose, subject to clearly identified third-party restrictions. This does not transfer intellectual-property rights or permit public distribution of confidential property material. We do not require you to surrender contractual records to make a complaint.

Contact your Celebrity Private advisor, email info@celebritydeluxe.com, or reach the Celebrity team by telephone or WhatsApp on +7 495 846-80-01. You may also send correspondence to our registered address shown below. A request sent to your advisor or the general contact is handled by the Celebrity team without requiring you to find a different internal department. For a website-access problem, tech@celebritydeluxe.com is also available.

Russian law governs the engagement, without excluding any mandatory protection that also applies to you. A client-specific arrangement may clarify or improve these terms but cannot remove mandatory rights. No provision requires exclusive use of a particular court or prevents a complaint or remedy available by law. We aim to resolve concerns directly, without creating a compulsory pre-action procedure where the law does not require one.

This version describes new complimentary engagements. If an engagement was already concluded under an earlier version, its accepted terms and any agreed changes continue to govern it; this website update does not retrospectively cancel that agreement, remove an accrued right or settle any payment or refund question. Any transition for such an engagement is agreed directly and recorded. Merely receiving an earlier invitation does not require you to pay for a new Signature engagement.

The version supplied when you accept governs your engagement together with agreed changes. A later website update does not unilaterally reduce the service or your rights. If a term cannot lawfully apply, the remaining agreement continues where legally possible. Acceptance of service terms and any required personal-data consent are separate actions; browsing this page alone does not establish an engagement.